GENERAL DESCRIPTION OF DUTIES: Acknowledges customers in friendly and courteous manner, and provides customer service per agency standards. Operates Point of Sale system (or cash register), makes change for customers and bags merchandise. Maintains store sales floor through merchandising and cleaning. Follows agency's cash handling policy and procedures. PROVIDES SUPERVISION TO: N/A ESSENTIAL FUNCTIONS: Embraces the core values of the agency in the spirit in which the agency operates at work and in the community Rings up store sales correctly using a Point of Sale system or cash register Counts and tenders correct change to customers at time of sale Counts cash drawer at beginning and/or close of sales day as per agency procedure. Maintains a clean working environment for employees and the public. Provides excellent customer service Processes customer inquiries and handles complaints in courteous manner. If necessary, refers customer to Store Manager or Crew Leader Merchandises the sales floor, window displays, new goods Rotates inventory by pulling (removing) through color rotation, and salvaging pulled merchandise Adheres to and enforces safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory. OTHER FUNCTIONS: Attends meetings as directed by supervisor Adheres to all agency policies and procedures Performs janitorial duties as assigned by supervisor Performs other functions as directed by assigned supervisor REQUIRED QUALIFICATIONS: Ability to follow instructions Ability to communicate with customers, and staff members Ability to understand, correctly use and complete agency forms or documents as needed Ability to perform basic math skills Flexible work schedule, including days, evenings, weekends, and holidays PREFERRED QUALIFICATIONS: High School Diploma or GED certificate of completion One (1) year customer service experience Bilingual PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Able to bend, push, pull, reach, stoop and stand for long periods of time Ability to lift and carry 50 pounds Able to work in hot/cold, humid and/or dusty environment Adequate vision to examine donated items in the presort stage EEO/AA Employer Associated topics: director of sales, management, manager, principal, sales director, sales leader, sales manager, shift lead, team lead, territory manager
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.